About Diamond Star Experience

We are specialists in Gulet cruises in Turkey and the Greek Islands

Welcome | Awards | Specialists | Travel Protection | Charities

Welcome

To Diamond Star Experience

Akin Koc - Founder & Managing Director

Dear guest,

Welcome to Diamond Star Experience ( Diamond Sky Holidays).

Diamond Star Experience & Covid-19 Pandemic

As we all experienced an extraordinary year in 2020, the Covid-19 pandemic has impacted all of our lives one way or other. These unprecedented times have meant that we have all been forced to change plans including our holidays which we all look forward to. After experiencing 2020’s period of uncertainty, it’s never been more important to use a travel company you can rely on. During the holiday booking process it is important to not only think about the sunny days but also prepare for the stormy days. With our core value of “high customer care” and our 30 years’ experience in the industry, I can proudly say, we have passed this test successfully. We dealt with all your enquires promptly and protected your holiday and your money.

Don’t just take our word for it, please read some of our clients reviews below:

"Sadly like many people our holiday for five people was cancelled due to Covid-19. The date of our holiday meant it was on, then off, then on and finally off again. Throughout all this I can't fault how Akin and his team dealt with all the hassle at a most difficult time for his company. The refund was dealt with swiftly and our party can only thank everyone for all their help."
Mr Brian Chappell - 2 Jun 2020

"Absolutely brilliant service even with all that's going on at the moment, will be booking again "
Mark Thomas - 10 Sep 2020

For more please click here

2021 Holidays planning and concern of Covid-19

Our track record of great customer service and customer satisfaction should give you highest confidence for booking with us.

High customer care is our core policy, with personal service from our dedicated team, from the start of the booking until your safe return to home.
100% Financial protection: Our ATOL certification of holiday protection and member of TTA (Trust Account operations - Read more about the Travel Trust Association ), ensures your money is 100% safe, so you can book with confidence.
Flexible approach: We always offer a flexible approach and practical solutions to your holiday arrangements, including allowing late payment of your outstanding balance, changing or postponing your holiday without any extra cost (apart from any differences in holiday and airline’s cost and other stricter rules). In the event of a travel restriction affecting your holiday, we will contact you personally to discuss your all options.
Right products: We only work with high quality products, including vessels for the cruises and accommodations, hotels for your holidays. Even before the pandemic, we always paid special attention to their cleanliness, hygiene, and personal service. After the pandemic we pay even higher attention to all these details to make sure you will have 100% safe holidays.

Some Good news in 2020

We are excited and pleased to announce we won Bronze medal for 2 categories of The British Travel Awards 2020, Oscar of the Travel Industry.

A big, big thank you to all our clients who voted for us.

We Also Won Tour Operator of The Year - 2020 | WEST MIDLANDS

Right Holidays, right choices right here…

If you are looking for something a bit different, unforgettable experience combined with real personal service, then you are in the right place. Please relax and enjoy browsing through our many interesting holiday ideas, in brand new designed of our web site.

In Diamond Star Experience, we offer discerning clients the most selective products using my 30 years of knowledge and experience. During my 30 years in the travel industry, I have travelled extensively and personally inspected all of our products, ensuring the quality of the every aspect is right, including all the cruises and hotels we offer. I was also privileged to experience many happy moments and received many awards at the Travel Oscars, thanks to our core principle of customer care and our passion and dedication.

At Diamond Star you will find only the finest, unique holiday experiences, in all countries we offer. Like traditional Gulet cruises, luxury small ship Greek Island cruises or top class Adriatic Cruises in Croatia. You can cruise and and stay one of fine resort. Or you can choose to explore the mystical ancient Egyptian temples alongside river nile, sailing luxury 5* floating hotel vessel in Nile Cruise.

Our Tailor Made and multi centre options are endless, you have freedom to design your own holiday - you can chose to combine history, culture with cruises or just beach holidays. Our top multi centre holidays in Turkey is combination of Istanbul, Cappadocia, and the coast. Cappadocia is a very unique place to visit, a fairy-tale place, not to mention staying one of the luxurious Cave hotel or watching the sun rise from a hot-air balloon, enjoying the other worldly landscape from above.

Whether you choose to go Tailor Made holidays or to one of our cruises or combined them, our ultimate goals and aim is to exceed your expectations. Many return clients reviews are the best evidence of these, please do have a look at them here.

Please feel free to call me on 0330 390 0999 or email me at akin@diamondstarexperience.com I am happy to talk to you personally and recommend the ideal holiday to suit your requirements and ensure that you and your companions get the perfect holiday you deserve.

Best Regards,
Akin Koc - Founder & Managing Director

Our Charities

We are dedicated to supporting charitable projects around the world, who are helping to improve communities and make the world better place.?

We would also like to invite our clients to make their own contributions, please see the links for these charities below:

How do Diamond Star Experience and the Travel Trust Association provide 100% financial protection for me?

Every Travel Trust Association member deposits your money into the Trust Account. A Trust Account is a bank account designated to hold the customer's money. Your money remains in the Trust Account and is supervised by an appointed trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members and the trustee are required to authorise payments from the trust account. In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association. Diamond Sky Travel Ltd is acting as an agent for TTAFS Ltd, ATOL 10300.

TTA will guarantee the financial obligation of its members up to a maximum any one passenger of £11,000. So if you paid £2,000 we guarantee we will reimburse the loss of the £2,000, where it is not available for you from the Trust Account. Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate – you can see the terms of our guarantee here.

Should the TTA member become insolvent, in most instances your money will still be held within the TTA member’s Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.

We specialise in:

Gulet Cruises

We specialise in Luxury Gulet cruises in Turkey and the Greek Islands have a fabulous selection of holidays available throughout 2019 and into 2020. This is a great way to explore these regions' many hidden treasures and sleepy backwaters, enjoying perfect serenity at sea and making friends along the way. We offer a range of carefully selected itineraries which visit the most unspoilt parts of the Aegean and Mediterranean coastlines, allowing you to experience the local culture and explore ancient ruins and historic sites.

Small Ship Cruises

Small Ship Cruising Holidays

Our small ship cruise holidays cover Croatia, Turkey, The Greek Islands, Spain, Portugal and the Seychelles as well as many more unique destinations. Our vessels are carefully selected to give you maximum comfort, whether you choose to cruise in Croatia on one of our small ships with 20 cabins, or one of our gulets in Turkey and the Greek islands (wooden vessels with only 7 to 10 cabins). From large to small, all offer 4* to 5* standards of comfort, personal service and a selection of the best local cuisine. All itineraries have been carefully designed to explore the finest parts of the country giving you a taste of the best scenery, culture and history which each country has to offer.

Tailor-Made

Tailor-Made Holidays and Multi-Centre Holidays

Our aim is to offer you more than just sun and sea. For some holidaymakers experiencing the local culture, cuisine and history is at the heart of the experience. We are able to design your holiday to match your requirements and create a truly unique experience that will exceed your expectations. Each of our destinations has its own unique highlights but by using our expert local knowledge we are able to suggest the best way of combining the different aspects of your chosen destination; this could be relaxing in a fishing village or coastal resort, sampling the amazing landscapes or discovering the fascinating local history. Each country offers different ways to be discovered - some are fantastic for cruise and stay, others will make perfect 3 centre holidays. We can custom make your itinerary with pre-booked hotels and a car and an English-speaking driver/guide for you to explore the country at your own leisure. Alternatively you can join one of our guaranteed departures tours to explore as part of a small group.

Villa Holidays

Villa holidays are a great choice and offer a different experience to staying in a hotel. if you're looking for peace , quiet, and more safer holidays private villa is the best option. Whether you are travelling as a family or with a group of friends, they make an excellent alternative to a package holiday. Holiday villas offer a home from home, whether you're looking for a property with its own pool, a luxury villa or a stunning sea view...They let you set your own holiday pace, include a private pool and give you the freedom to do what you want whenever you want to do it. It’s like having your own holiday home – a recipe for a truly relaxing trip.

Whatever holiday you are looking for please do not hesitate to call us and discuss your exact requirements with us. We will listen carefully and I am confident that we will exceed your expectations and deliver your perfect holiday.