Covid-19 Policy & Holiday Insurance


After you confirm your holiday and paid deposit or full amount and close to your departure, if UK government or your arrival country’s government will introduce new travel restrictions, than we will either postpone your holidays keeping your full money or will offer full refund. If there are no sign of any Government’s warnings and if you still have to cancel due to last minute diagnosed with Covid-19 yourself or your close family, then your Travel Insurance will cover see the details below.


We offer 100% financial guarantee, once you confirm your holidays, we will issue and send to you ATOL certificate for your booked holiday. We are also TTA member operating with trust account  for extra protection for your money.  Read more....


Ensuring that your holidays are adequately protected is one of our main priorities. That's why we have specifically chosen Holiday Extras as our preferred provider to ensure that you are protected before and whilst you are travelling. Holiday Extras are authorised and regulated by the Financial Conduct Authority. Cancelling your trip if you catch Covid-19 before travelling ? Cancelling your trip if a travelling companion or family member catches Covid-19 ? Denial of boarding for your return flight due to a suspected case of Covid-19 (Platinum only).  Please find Insurance web link below. They also include cancellation cover, medical protection and a wide range of other additional benefits etc..

After experiencing 2020’s period of uncertainty, it’s never been more important to use a travel company you can rely on. 

"Sadly like many people our holiday for five people was cancelled due to Covid-19. The date of our holiday meant it was on, then off, then on and finally off again. Throughout all this I can't fault how Akin and his team dealt with all the hassle at a most difficult time for his company.  The refund was dealt with swiftly and our party can only thank everyone for all their help."Mr Brian Chappell - 2 Jun 2020

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Why Book with Diamond Star Experience...

Looking for something different?

Personal service tailored to you

30 years knowledge & experience

Quality customer care

All products personally inspected

100% financial protection

"I wanted to send you an e-mail now that we are back from our wonderful holiday. My wife and I wanted to express our sincere gratitude to you and the team at Diamond Star for arranging a truly unique style of holiday that we are still talking about to friends and family two weeks after we came home. The places we have visited, and the things we have seen were truly amazing, it will take a month or more to sort through our photos"  Andrew and June Welch - 24 Oct 2022

"Back from our holiday to Istanbul/Cappadocia what an awesome holiday. The hot air balloon was out of this world. Thank you Diamond Star for making it all possible special thanks to Nazan. I recommend this company to make your dreams come true."  Mrs Angela Bailey - 6 Oct 2022

"We arrived home from Fethiye on Monday, and would just like to thank you and Akin for planning an amazing trip. The gulet was fantastic and as usual, the Ece Saray Hotel was lovely. The staff there are some of the best we have come across, and the breakfasts were great. We are looking ahead to 2023 and were wondering if you could arrange a quote for a similar trip."  Sue and Mike Fedeczko - 28 September 2022

Speak to a Specialist

Akin has been to all these places and experienced all these holidays.

Give him a ring to discuss your holiday in detail on 0330 390 0999 or send an email.

Get in touch
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