Covid-19 Policy & Holiday Insurance

COVID-19 POLICY

If you confirm your holiday and paid deposit or full amount and close to your departure if UK government or your arrival country’s government will issue some travelling restrictions, than we will either postpone your holidays keeping your full money or will offer full refund. If there are no sign of any Government’s warnings and if you still have to cancel due to last minute diagnosed with Covid-19 yourself or your close family, then your Travel Insurance will cover see the details below.

 

100% FINANCIAL GUARENTEE

We offer 100% financial guarantee, once you confirm your holidays, we will issue and send to you ATOL certificate for your booked holiday. We are also TTA member operating with trust account  for extra protection for your money.  Read more....
 

HOLIDAY INSURANCE :

Ensuring that your holidays are adequately protected is one of our main priorities. That's why we have specifically chosen Holiday Extras as our preferred provider to ensure that you are protected before and whilst you are travelling. Holiday Extras are authorised and regulated by the Financial Conduct Authority. Cancelling your trip if you catch Covid-19 before travelling ? Cancelling your trip if a travelling companion or family member catches Covid-19 ? Denial of boarding for your return flight due to a suspected case of Covid-19 (Platinum only).  Please find Insurance web link below. They also include cancellation cover, medical protection and a wide range of other additional benefits etc.. http://www.holidayextras.co.uk/holiday-insurance.html?agent=I513X
 

After experiencing 2020’s period of uncertainty, it’s never been more important to use a travel company you can rely on. 

"Sadly like many people our holiday for five people was cancelled due to Covid-19. The date of our holiday meant it was on, then off, then on and finally off again. Throughout all this I can't fault how Akin and his team dealt with all the hassle at a most difficult time for his company.  The refund was dealt with swiftly and our party can only thank everyone for all their help."Mr Brian Chappell - 2 Jun 2020

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Why Book with Diamond Star Experience...

Looking for something different?

Personal service tailored to you

30 years knowledge & experience

Quality customer care

All products personally inspected

100% financial protection

"Sadly like many people our holiday for five people was cancelled due to Covid-19. The date of our holiday meant it was on, then off, then on and finally off again. Throughout all this I can't fault how Akin and his team dealt with all the hassle at a most difficult time for his company.  The refund was dealt with swiftly and our party can only thank everyone for all their help."  Mr Brian Chappell - 2 Jun 2020

"Our holiday in Turkey exceeded our expectations. Cappadocia was interesting and beautiful. It was exciting staying in cave. Istanbul was amazing. We had very little previous experience of Turkey and Turkish people, so we enjoyed the beauty of the country and friendly hospitality of the people. We felt safe and not at all threatened in the city. The quality of food and service in restaurants was good. Efes beer is very tasty."  Mr David Hyam

Speak to a Specialist

Akin has been to all these places and experienced all these holidays.

Give him a ring to discuss your holiday in detail on 0330 390 0999 or send an email.

Get in touch
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