Elite World Care (Covid-19 Anti Risk Team)

As Elite World Hotels, the health and safety of our guests and employees is our top priority. In order to create healthy and safe areas for our esteemed guests and colleagues, we have been cooperating with the world's leading surveillance, inspection, test and certification company “SGS” since 2015, which is an integral part of our Quality Policy (Covid- 19) It has been continued with an increasing intensity in the fight against preventive health measures.

Since the day we were founded, world brand Ecolab products have been used in all of our hotels and cleaning products, education and standards have been applied. Our range of services has been diversified by improving our cooperation in the new process with international brands that we also work in areas such as food safety, technical maintenance and ventilation.

Since the first day when Covid-19 news was reflected to the public and the case was announced in our country, the developments were followed closely and all possibilities were evaluated at the highest level; Necessary measures have been taken in line with the directions of the World Health Organization, Ministry of Health, Ministry of Culture and Tourism, Ministry of Family, Labor and Social Services.

In this process; A special team has been formed, including our healthcare professionals and food engineers. This team, which we call Elite World CARE (Covid-19 Anti-Risk Team), has been completely revised and implemented in related areas, as well as the Elite World Hotels Coronavirus Facility Management Practices Regulation, which was formed as a result of the guidance of the relevant ministries and institutions, and its own equipment and experience. The process was monitored and controlled by the “Internal Audit and Risk Assessment” department.

Each stage of the new coronavirus Covid-19 crisis processes, which has been declared a pandemic by the World Health Organization, have been closely monitored and our facilities are ready to return to normalization; In order to make the measures we have taken with a zero tolerance perspective sustainable, practices and controls have been carried out. Within the scope of Covid-19, by reviewing all our processes, all necessary actions were taken to provide our guests with perfect experience and hygiene service and were revised according to each new regulation.

We present all the precautions we have taken into account for a healthy and safe accommodation experience.

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Akin has been to all these places and experienced all these holidays.

Give him a ring to discuss your holiday in detail on 0330 390 0999 or send an email.

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"We just returned from a week in Cappadocia Turkey. Diamond star Experience were really helpful and friendly throughout our experience with all aspects of the holiday. Our flight was delayed and I received contact from Oguzhan and Rica telling me that they had arrange later pick up from the airport when arriving in Turkey. Mustafa our driver was warm and friendly throughout our stay .The transfer and 3 day tours were fantastic , Our guide was really knowledgeable and looked after us while we toured this remarkable place The highlight was the Balloon ride in the morning a truly magical experience . I can not fault any part of the holiday and the service of Diamond Travel Experience . Easy to contact through what’s app anytime which was a great touch . I would strongly recommend Diamond star Experience for booking a holiday , We will def book again with them when returning to Turkey. Thanks and well done ! A truly wonderful Break" Mrs Wilson - 21 Aug 2025

"A week's trip on Perla del Mar captained by Mustafa, with chef Dohan, and crew Cem, Emre and Meric turned out to be the best family holiday we had ever booked. Akin's recommendation of the boat was spot on. Dohan's menu and cooking was absolutely excellent. The crew went out of their way to assist us at every opportunity and their care and attention to the children on the trip was exemplary. There wasn't a single fault that on the whole trip, the transfers worked perfectly, the crew were there to greet us at Marmaris and led us through the alleys to the waterside where the amazing boat in front of us was to be ours for a week. We were all taken aback and realised that Mum's mad dream was coming to fruition. A holiday found by google, sold to us by Akin who took the trouble to explain everything turned out to be beyond the dreams of all of us. Canoeing in quiet coves, swimming and snorkelling to our hearts content then served with drinks and snacks before amazing meals and enjoying the trips between coves became the order of each day. I can firmly recommend this holiday to anyone. It was simply amazing." Christine - 25 May 2025

" We went to Diamond Star experience because they offer multi-centre holidays and had good ratings. We were in no way disappointed with what was organised. We said that we wanted a few days in Athens and then a week on a relatively quiet island. Akin made a proposal (Athens then Naxos) and then, when we agreed, organised everything. The Athens hotel was central and accessible to the main sites and to restaurants, and was of very good quality. The choice of Naxos for the island was equally good and we stayed in an excellent three star hotel on the edge of the town within easy reach of the beach and restaurants. All transfers were efficiently organised and even when there was a transport hiccup (our fault!) there was a phone call from the Athens back-up team within the hour to find out what had happened.
Thank you very much, Akin and staff, for a really enjoyable holiday and for service which can be easily be recommended. " Mr Alan Fraser - 19 May 2025